Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (Canada)

Order Value	Shipping Method	Estimated Delivery
Under $50 CAD	Standard Shipping	5–10 business days
$50 CAD and over	Free Standard Shipping	5–10 business days

International Shipping

We currently ship to the United States and select international destinations. Shipping rates and delivery times are calculated

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These chargese customer and are not included inthe order total or shipping cost.

Order Tracking

Once your order ships, you will email. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Lost or Delayed Packages

If your package has not arrivedy window, please contact us and we will investigate with the carrier on your behalf.

Incorrect Shipping Address

Please ensure your shipping addf checkout. Luné is not responsible for orders delivered to an incorrect address provided by the customer.